terms and Conditions
1. Acceptance of Terms
By accessing our restaurant, website, mobile application, or placing an order (online or offline), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
2. Business Information
Business Name: Hyderabadi Irani Food Court
Contact Number: 8331807704
Email: hyderabadiirani01@gmail.com
We operate in compliance with all applicable Indian laws, including FSSAI, GST, Labour, Trade, and Udyam regulations.
3. Food & Service
All food items are prepared following hygiene and safety standards as per FSSAI norms.
Menu items, prices, portion sizes, and availability are subject to change without prior notice.
Images shown on the website/app/social media are for representation purposes only.
4. Orders & Payments
Orders once placed cannot be cancelled or modified after preparation has begun.
Prices mentioned are inclusive/exclusive of taxes as applicable.
We accept online and offline payment methods depending on availability.
Any payment failure issues must be reported immediately.
5. Delivery & Takeaway
Delivery times are estimates and may vary due to traffic, weather, or operational reasons.
Hyderabadi Irani Food Court is not responsible for delays caused by third-party delivery partners.
Customers must ensure correct delivery address and contact details.
6. Refunds & Cancellations
No refunds once food is prepared or dispatched.
Refunds (if applicable) will be processed only in case of:
Payment deducted but order not received
Wrong item delivered (reported immediately with proof)
Refund decisions will be at the sole discretion of management.
7. Allergies & Dietary Information
Customers are responsible for informing staff about any food allergies before ordering.
We do not guarantee a completely allergen-free kitchen.
8. User Conduct
Customers agree not to:
Misuse our services or platform
Provide false information
Engage in abusive, fraudulent, or unlawful behavior
Damage restaurant property
We reserve the right to refuse service if misconduct is observed.
9. Intellectual Property
All content including logo, name, images, menu design, and branding belong to Hyderabadi Irani Food Court and may not be copied or used without written permission.
10. Limitation of Liability
Hyderabadi Irani Food Court shall not be liable for:
Any indirect or consequential damages
Health issues arising from undisclosed allergies
Third-party service failures (delivery apps, payment gateways)
11. Privacy
Customer information is used only for order processing, communication, and service improvement.
We do not sell or misuse personal data.
12. Governing Law
These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of local courts.
13. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services implies acceptance of the updated terms.
